More than 30 ready-made automations. Or build your own from scratch
From abandoned checkout to birthdays, by email and WhatsApp. Each one comes with the copy, the wait and the right channel. You review it and turn it on.
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Review after shippingReady for review
Example
Trigger
When an order ships
Wait 14 days
at 09:00 AM
Email 1
How was your order?
End
Copy, timing and channels already set
Email and WhatsApp in one flow
Review before turning it on
How it works
Pick a ready-made automation to see every step. Or see how to build your own path.
Pick a ready-made one
Abandoned checkout
Reminds people who started checking out and didn't finish. People who accept WhatsApp get a message there; everyone else gets an email. Then everyone gets a second reminder by email.
Example
Trigger
When a customer starts checkout
Who can enter
Wait 4 hours
Split 1
1st checked
1Accepts WhatsApp
Accepts marketing WhatsApp
WhatsApp 1
Marketing message
Everyone else
2Everyone else
Anyone who didn't match the paths above
Email 1
You left items in your cart
Wait 20 hours
Email 2
Your cart is still waiting
End
In the US, Meta doesn't deliver marketing messages on WhatsApp. Order updates still arrive.
Every marketing message requires the customer's consent for that channel, including the email path.
Example
The copy, the wait and the right channel
Each ready-made automation starts with a reason to reach out: a purchase, an unfinished checkout, a birthday. The flow comes with messages and waits already in place. Adjust what your store needs.
From scratch, one step at a time
Choose what starts the automation, then drag waits, emails, WhatsApp messages and splits into the flow. On your phone, add steps from a list. You build the same path on both.
Automations
Each person follows the path they agreed to
A split can separate people who accept WhatsApp marketing from those who take the email path. Taking another path does not grant permission: email needs consent too. People who have not accepted a channel do not receive marketing through it.
WhatsApp uses your store's official Meta account. Marketing WhatsApp is blocked for US numbers; order updates remain available.
Check everything before turning it on
Review who enters, the messages, waits and channels. Check the sending window and the rules that will apply. The automation starts after you review and activate it.
No. Ready-made automations come with copy, waits and channels. Pick one, adapt it to your store and review it before turning it on. You can also start with an empty flow.
Can I change the steps in a ready-made automation?
Yes. You can adjust messages, waits and paths for your store. The template is a starting point; you review the flow before activating it.
Can I use email and WhatsApp in the same automation?
Yes. A flow can combine channels and split paths based on consent. Email and WhatsApp marketing each require consent for that channel. Marketing WhatsApp is blocked for US numbers; order updates remain available.
Can I build it on my phone?
Yes. On a computer, drag steps into the flow. On your phone, build it from a list, with the same steps and paths.
Does the automation turn on when I connect my store?
No. You review the automation and decide when to turn it on. Having ready-made automations in your account does not authorize sending.
Connect your store today
Start from what's ready and fine-tune at your pace.
